Sometimes when trying to install software you get an error message similar to “…another software installation is in progress or, the computer has a restart pending. Either complete the installation process, or, restart the computer and …”.
The problem you may be having though is that no other software installation is in progress. You already restarted (several times), but the message just doesn’t go away.
What now?
Most times it is a setting or two left over in the registry that either just won’t process or just doesn’t get cleared.
Microsoft has a nice info at KB2723674 – Easy fix 50865 – it is listed for server client connector installs, but it does work in other instences as well.
Follow the link for the fix that does it for you or just follow their manual instruction which I have copied here:
- Click Start, click Run, type regedit, and then click OK.
- Locate and then click to select the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet
\Control\Session Manager - After you select the subkey that is specified in step 2, right-click PendingFileRenameOperations, and then click Delete.
- Locate and then click to select the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE
\Microsoft \Windows \CurrentVersion \WindowsUpdate\Auto Update - After you select the key that is specified in step 4, right-click RebootRequired, and then click Delete.
- On the File menu, click Exit to exit Registry Editor.
- Restart the computer.
Mark Krieger helps organizations and individuals to create systems for success, both on the IT and operations side and implement strategies for financial well-being. www.makbiz.ca